Shipping and Delivery policy

Processing Time

Orders are typically processed within 1 to 3 business days after payment is confirmed. You will receive a notification once your order has been dispatched.

Shipping Information

We offer international shipping to multiple countries. Orders are processed within 1–3 business days. Standard delivery times range from 3 to 9 business days, depending on your location and the volume of your order.

Free Shipping

Standard shipping is free on orders of US$ 45.00 or more. Orders under US$ 45.00 are charged a flat US$ 6.99 standard shipping rate. Free shipping applies automatically at checkout.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. If you have any questions or concerns regarding your shipment, feel free to reach out to us at support@thekittyspoutco.com.

Company Information

KittySpout is operated by UP CONSULTORIA E GESTAO LTDA - ME (CNPJ: 56.039.843/0001-56), located at R MONTE REY, 765, Loja 14, Cond Mar Del Plata Center, Planalto, Natal - RN, 59073-150, Brazil. For customer support inquiries, contact us at support@thekittyspoutco.com.